FREQUENTLY ASKED QUESTIONS
Frequently Asked Questions (FAQ)
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How do I book a taxi? ▾
You can book online, by phone, WhatsApp, or email.
Do I need to book in advance? ▾
We recommend booking early, but same-day bookings are possible if we have availability.
What areas do you cover? ▾
We are based in Bristol and cover all nearby areas, including nationwide airport transfers.
Do you provide airport transfers? ▾
Yes, we offer reliable pickups and drop-offs at all major UK airports. We also track your flight for delays.
Can I request a child seat? ▾
Yes, child seats are available if requested in advance. Please tell us your child’s age/weight.
How much luggage can I bring? ▾
Please let us know the number of passengers and luggage when booking so we can send the right vehicle.
What payment methods do you accept? ▾
We accept cash, card, and bank transfer. A deposit may be required for long-distance trips.
What happens if my flight is delayed? ▾
No need to worry – we monitor flights and adjust pickup times accordingly.
Can I cancel my booking? ▾
Yes, but cancellations within 24 hours of travel or after the driver has been dispatched may be charged.
Do you provide receipts? ▾
Yes, digital or printed receipts are available on request.
Coverage & Services
Explore what we cover. Expand a section for details.
Airport Transfers ▾
We offer comfortable and affordable transfers to all major UK airports, including:
- Bristol Airport transfers
- Heathrow Airport taxi service
- Gatwick Airport transfers
- Birmingham Airport taxi service
- Cardiff Airport transfers
- Luton and Stansted Airport transfers
- Exeter Airport taxi service
Our drivers track your flight, ensuring stress-free pickups and drop-offs.
Events & Festivals ▾
Planning a big day out? Book our minibus or taxi service for:
- Glastonbury Festival transport
- Stonehenge tours from Glastonbury & Bristol & Bath
- Bath Racecourse transfers
- Cheltenham Racecourse minibus hire
- Chepstow Racecourse taxis
- Concerts, sports events & weddings
- Stag and hen party minibus hire
- Butlins Minehead tours
Local Coverage Around Bristol ▾
We proudly serve customers across Bristol and nearby towns, including:
- Thornbury, Yate, Chipping Sodbury, Emersons Green
- Frampton Cotterell, Winterbourne, Bradley Stoke, Filton, Patchway
- Portishead, Clevedon, Nailsea, Weston-super-Mare
- Keynsham, Bath, Wells, Gloucester, Cheltenham, Swindon, Taunton, Exeter, Cardiff
Group & Corporate Travel ▾
Our modern minibuses are ideal for groups of all sizes:
- 8-seater and 16-seater minibus hire with driver
- School trips and college transport
- Corporate events and business travel
- Wedding guest transfers
- Day trips and sightseeing tours in the South West
- Cotswolds, Oxford, Stonehenge, Avebury and London tours
Updated: 10 September 2025