Privacy Policy

1Information We Collect

• Your name, phone number, and email address (for booking and communication).
• Pickup and drop-off addresses.
• Payment details (securely processed through our payment provider – we do not store card information).
• Flight details (for airport transfers, if provided).

2How We Use Your Information

• Confirm and manage your booking.
• Communicate with you about your journey.
• Monitor flights and provide reliable airport transfers.
• Process payments securely.
• Improve our services.

We never sell or share your data with third parties for marketing.

3Data Storage & Security

• Your information is stored securely and only accessed by authorised staff.
• We use secure systems to protect your data from loss, misuse, or unauthorised access.
• Payment details are handled by trusted payment providers and are not stored by us.

4Data Retention

• We keep booking records for as long as required by law (usually up to 6 years for tax purposes).
• Personal details not needed for legal purposes may be deleted sooner.

5Your Rights

• Request a copy of the data we hold about you.
• Ask us to correct or delete your personal information.
• Withdraw consent for us to contact you (where applicable).

To exercise your rights, please contact us using the details below.

6Cookies

Our website may use cookies to improve your browsing experience. You can manage or disable cookies in your browser settings.

7Contact Us

If you have any questions about this policy or your data, please contact us:

• Email: contact@bristolminibustaxi.co.uk